Platform Features
Every channel, every device, every hazard type — one unified platform for road safety reporting.
SMS Intake
Citizens send a text to a dedicated number. No smartphone, no app, no internet required — just basic SMS. Our pipeline parses the free-form message, extracts entities, and creates a structured incident record within milliseconds.
Voice IVR Reporting
Callers are guided through a structured IVR flow powered by Azure Communication Services. Speech-to-text converts the spoken report into a structured hazard record. Perfect for drivers who cannot type while on the road.
Web Form Submission
A mobile-responsive web form allows structured reports with optional photo uploads. Ideal for detailed submissions from pedestrians, cyclists, or citizens reporting from home.
AI-Powered Extraction
Azure AI services extract location (address, cross street, GPS), hazard type (pothole, debris, flooding, etc.), severity level, and urgency from unstructured text — handling abbreviations and informal language automatically.
Live Incident Dashboard
A real-time map displays all active reports. Filter by hazard type, severity, status, or area. Responders see their assigned incidents with routing and priority queue.
Automated Dispatch Alerts
Instant notifications are sent to the responsible crew or agency based on geographic zone and hazard type. Integrates with email, SMS, and webhook endpoints for existing dispatch systems.
Analytics & Reporting
Track report volume, response times, recurring hazard locations, and resolution rates. Export data for monthly reporting and infrastructure planning.
Enterprise Security
Built on Azure with managed identity, encrypted data at rest and in transit, RBAC, and full audit logging. Meets requirements for government and municipal deployments.
See It In Action
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